Ordering terms
Order cut-offs
Every delivery day and market pickup has a cut-off, shown when you choose it at checkout. Orders placed after the cut-off go on the next run. We pack to order, so we cannot add to an order once its cut-off has passed — place a second order or give us a call.
Payment
Your card is authorised when you place the order and charged once we have confirmed everything is in stock. If something has sold out, your card is not charged at all and we will tell you what happened.
Delivery
We deliver on set days. The first time you order delivery to an address, we check it is within reach of our routes, and we will contact you if it is not. Delivery is $10, or $5 — 50% off — when you spend $40 or more. If you will not be home, leave a cooler out and we will pack your order into it.
Glass bottles
Milk in glass carries a deposit. Please return bottles clean and without lids, and we will credit or replace them.
If something is wrong
Tell us the same day. Fresh food is not something we can take back and resell, so we do not accept returns — but if an order arrives wrong, short, or not right, call (904) 692-4786 and we will replace it or refund it.
Raw dairy is sold as animal feed
We are not certified organic