Privacy

What we collect

• Your name, phone number and email address, so we can confirm your order and reach you about a delivery.
• Your delivery address, if you choose home delivery. We do not ask for it if you are picking up.
• What you ordered, so we can pack it and so you can reorder later.

Your card details

We never see them. Card payments are handled by Stripe, and your card number goes directly from your browser to Stripe without passing through our systems. If you choose to save a card for next time, Stripe stores it and we keep only the last four digits and the card brand so you can recognise it.

Signing in

If you create an account, you sign in with your phone number and a code we text you. That is handled by Google Firebase. We do not store a password, because there is not one.

Who else sees it

Only the services that make the shop work: Stripe for payments, Google Firebase for sign-in and for storing orders, and Resend for sending order emails. We do not sell your information, and we do not share it for advertising.

Email you receive

We send an order confirmation when you place your order, and may send a reminder the day before your delivery or pickup. Those are part of your order, not marketing. Any newsletter is separate and you can unsubscribe at any time.

Asking us to delete it

Call (904) 692-4786 or email mtw@goneorganicdairy.com and we will remove your account and details. We keep a record of completed sales where we are required to for tax purposes.